RRO Paying the Bill Presentation

Student Business Services - Information for the 2026-2027 Academic School year

Important Dates. Payment due date is August 19. By the payment due date students need to be paid in full, enrolled into a payment plan, or have enough finacnial aid accepted to cover 95% of tuition and fees.

Taking care of business. 1 Complete the Financial Responsibility Agreement. This automatically populates in Raiderlink. Students must accept terms and conditions. 2) Agree to the Global Electronic Consent Form. Automatically populates in Raiderlink. Students must accept terms and conditions. 3) .Check TTU email daily. Done in Raiderlink or by downloading the app to receive billing notices. 4) Sign-Up for My Direct Deposit. Done in Raiderlink and results in faster refunds. 5) Set up Authorized User(s). Done in eBill. This includes parents, grandparents, guardians, etc. 6) Complete FERPA. This is done through the Red Raider Family Network. 7) Check your eBill regularly. Any registration changes can effect your eBill.

eBill. In the SBS menu in Raiderlink. This is used to view statements and current activity, make payments, enroll in a payment plan, add authoriized users, purchase GradGuard tuition and insurance. How-To Guides available (go.ttu.edu/sbshelp). This includes payment & fee information and eBill how-to guides.

Payment Methods. Online though eBill debit cards with no fees, webchecks with no fees, credit cards are processed online only with a small processing fee of 3.0%. In the office debit cards with no fees, checks: personal, cashier's, money orders, traveler's checks. All checks must include the student's R number. Checks have no additional fees. Cash is taken in the office only and is processed with no fees. International payment methods are Convera GlobalPay for Students and PayMyTuition. Our mailing address is Student Business Services. Box 41009. Lubbock, Texas 79409-1099.

Tuition Estimator. This application is intended only for the purpose of estimating tuition & fees based on the information entered.​ ​ Costs for housing, food, books, and other personal expenses are not included. Certain fees, including program fees, may not be included, and you should always rely on your actual tuition bill for calculating payment. ​ ​ The output generated by this tool is not a guarantee of future costs. Tuition and/or fees are subject to change at any time.​ ​ Located on the SBS homepage.​

Payment Plans. All Payment Plans: Payment Plans must be set up by the student or Authorized User in eBill.​ ​ $25 maximum set up fee per semester​ ​ NO INTEREST!​ ​ Removes the student from potential cancellation for the term!! Budget Payment Plan​ Available approximately 30 days prior to payment due date (after charges have been assessed)​ 4 equal installments – 25% each and also includes housing, meals parking, etc. if you have those charges​ ​ Emergency Payment Plan ​ Not available until 10 days prior to first class day (corresponds to Financial Aid disbursement)​ 3 installments – 25%, 37.5%, 37.5% -- does not include housing, meals, parking, etc., even if you have those charges — must owe at least $2,000 in tuition and fees​ If a student has less than $2,000 they can contact SBS to be administratively enrolled in this plan​ If a student has non Tuition and Fee charges, this plan allows them until the final installment to pay those charges in full​ Plan intended for students whose financial aid or other funding requires additional processing time and will prevent the student from being cancelled for non-payment​.

Third Party Sponsored Billing. Third Parties are sponsors who take responsibility for paying a student's tuition and fee balance. ​ ​ ​ ​ Third Parties do not include parents or other family members.​ ​ Third Party sponsors include Federal and State Military, Prepaid Plans, Texas Workforce Commission, and International and Domestic Sponsors. ​ ​ Students utilizing military benefits need to initiate their sponsorship through SBS.​ ​ Documents and information can be submitted via our customer service portal.​ ​ ​

Exemptions and Waivers. Please submit 3rd Party paperwork and/or waiver or exemption documentation via email to sbs@ttu.edu using your TTU email account.​ ​ Oklahoma/New Mexico students certify eligibility for Bordering County or Bordering State waivers at www.sbs.ttu.edu​ ​ It can take 30 days or more for 3rd party paperwork to be confirmed and applied to student accounts. Students with these benefits should communicate with SBS early. ​ ​ More info: go.ttu.edu/sbshelp​

Tuition Insurance. Covered Reasons Our plans provide peace of mind by reimbursing the financial losses if a student withdraws at any time during the semester for a covered reason as advised by a liscensed medical professional for the covered term, which can include: Covered serious injury or illness (such as mononucleosis or a sever head injuruy). Chronic Illness (such as an auto-immune disorder or diabetes). Mental Health Conditions (such as stress, depression, or severe anxiety). Death of a tution payer (such as a parent or grandparent). Loss of employment of a tuition payer (Students who are forced to withdraw from school due to a covered involuntary loss of employment of a tuition payer can now be reimbursed for their tuition, fees, and room and board. This new benefit is only available on GradGuard's Active Choice plan, which can be purchased through a partner school.

Every Semester. The tuition and fee due date is three business days prior to the first day of class. Students who are not meeting this requirement will receive a “pending cancellation” notification via TTU email. ​ ​ Students not paid in full or enrolled into a payment plan after receiving a cancellation notice(s) will have their class schedules CANCELLED FOR NON-PAYMENT and must re-register for courses. ​ ​ Cancelled students are not guaranteed to have the same courses and sections available when they re-register.

Contact Us. Office is the Student Fiancial Center in West Hall Room 301. Hours are 9:00 am to 4:00 pm Monday to Friday. Phone Numbers are (806) 742-3272 or toll free at (866) 774-9477. Chatbot feature available at go.ttu.edu/sbshelp. Website is go.ttu.edu/sbshelp. Email is sbs@ttu.edu. There is a QR code for https://help.sbs.ttu.edu/TDClient/209/Portal/KB/ArticleDet?ID=7328

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