How to contact Student Business Services. This page shows how to call, visit, mail, or email Student Business Services for payments, refunds, tax forms, and account questions.
Quick Contact
Call: (806) 742-3272 (Toll free: (866) 774-9477)
Hours: 9:00 AM – 4:00 PM, Monday – Friday (closed on university holidays)
Email: sbs@ttu.edu
Office: West Hall 301, Lubbock, TX 79409
Call (phone menu) When you call (806) 742 - 3272, press:
- Important dates and announcements
- 1098‑T tax forms (A tax form that shows how much tuition you paid in a year)
- Account balance, third‑party payments, refunds, and SBS holds (Third-party payments - Payments made by another organization (for example, an employer or sponsor) on your behalf)
- Military education benefits
- Financial aid
- Financial resolutions
- Other questions
Visit (in person)
- Office: West Hall 301, Lubbock, TX 79409
- Lobby hours: 9:00 AM – 4:00 PM, Monday – Friday (closed on university holidays)
- Note: Payments are due by 4:00 PM on the due date.
Mail and express delivery
- Mail: Student Business Services, Box 41099, Lubbock, TX 79409-1099
- Express/overnight: Student Business Services, 2520 Broadway, Room 333, Lubbock, TX 79409
Email and fax
- Email: sbs@ttu.edu
- Fax: (806) 742-5910
Other SBS offices
- Financial Resolutions — West Hall 301 — (806) 742-3214 — Hours: 9:00 AM – 4:00 PM, Monday – Friday (closed on university holidays)
- Short Term Loan Office — West Hall 349 — (806) 742-3213 — Hours: 9:00 AM – 4:00 PM, Monday – Friday (closed on university holidays)
If you need more help If you cannot find the answer, email sbs@ttu.edu or call (806) 742-3272 and press 7 for other questions.